Here's a professional and friendly Return Policy tailored for your startup "Margin Free Designs", which sells handmade beaded jewelry:

Return Policy – Margin Free Designs

At Margin Free Designs, each piece of jewelry is handmade with care, creativity, and attention to detail. We want you to love your purchase as much as we loved making it. However, if you're not completely satisfied, we're here to help.

Returns & Exchanges

Eligibility:

• Returns or exchanges must be requested within 14 days of delivery.

• Items must be unused, in their original condition, and in the original packaging.

Non-Returnable Items:

• Custom or personalized pieces.

• Items purchased on final sale or at a discounted price.

How to Initiate a Return

1. Email us at [your email address] with:

   • Your order number

   • Reason for the return or exchange

   • Photos (if the item arrived damaged)

2. Once approved, we’ll provide return instructions.

3. Ship the item back using a trackable shipping method. Return shipping costs are the responsibility of the customer (unless the item is damaged or incorrect).

Refunds

• Refunds will be issued to your original payment method once we receive and inspect the item.

• Please allow 5–10 business days for the refund to appear, depending on your bank.

Damaged or Incorrect Items

If your jewelry arrives damaged or you received the wrong item, please contact us within 5 days of delivery. We’ll make it right—either through a replacement or a full refund, including return shipping costs.

Questions?

We’re always here to help!
Contact us at [your email/phone/socials]

Let me know if you'd like to include your return address, tweak the timeframe, or add store credit/gift card options!